Mobile: 601 011894
At NaturBlue, we recognize the importance of protecting your personal information and are committed to treating it responsibly and in accordance with data protection laws.
Personal data is information that identifies you or makes you identifiable. Through the website, in the boxes established for this purpose we collect the personal data that the user communicates to us: name, surname, email, telephone, postal address, town, etc. as well as all those data that you voluntarily provide us with through any of the social networks in which the user is registered. In this case, privacy will depend on the configuration established by the user, as well as the terms and conditions of the social network itself.
The user's visit to the website does not imply that he/she has to provide any information about his/her personal data. However, in the event of providing them, the data will be processed in a lawful manner, subject at all times to the principles and rights set out in the RGPD 2016/679 of 27 April 2016 and the LOPDGDD 3/2018 of 5 December.
Purpose, duration and legitimacy of the processing:
The data provided by the user will be processed by us for the following purposes:
To attend to the application or request made by the user through the contact form located on the website. We collect and process the user's personal data in order to process and manage their request, query or any other request made through this form. We will keep this data for the time necessary to comply with your request and for the time established by law, with a minimum duration of 3 years.
To deal with the request made by the user through the helpdesk form located on the website. We collect and process the user's personal data in order to process and manage their request, which is made through this form. We will keep this data for the time necessary to comply with your request and for the time established by law, with a minimum duration of 3 years.
The basis of legitimacy of the data processing will be the execution of a purchase contract to which the interested party is a party. If the user does not provide their personal data, their purchase cannot be processed and the requested service cannot be provided.
Send bulletins and newsletters about NaturBlue products. With the consent of the user we collect and process your personal data to send information about our products and services. These data will be kept as long as the user does not revoke their consent to the processing of the same and for the time established by law with a minimum duration of 3 years.
To improve your experience when browsing the website. We will keep this data as long as the user does not revoke their consent to the processing of the same by deleting the cookies and for the time established by law with a minimum duration of 3 years.
The basis of legitimacy to improve your experience when browsing the website is the consent given by the user when accepting cookies. The user has the right to revoke their consent at any time without affecting the lawfulness of the processing based on the consent prior to its withdrawal.
Assignment or communication of personal data and international transfers:
Your data will not be communicated or transferred to third parties unless there is a legal obligation or those providers linked to the responsible party who act as data processors.
No international transfers will be made, but in the event that they are made, you will be informed in order to obtain your consent.
Updating of data
It is important that in order for us to keep personal data up to date, the user informs us whenever there has been any change in them, otherwise, we are not responsible for the veracity of the same.
The user guarantees that the personal data provided are truthful, guaranteeing that all the information provided corresponds to the real situation, that it is up to date and accurate, and is obliged to notify us of any changes.
Third Party Data
If the user provides data of third parties for any purpose to NaturBlue, you warrant that you have obtained these data lawfully, that you have previously informed those affected, obtaining their consent to communicate them and that the information provided is accurate and truthful.
Compulsory nature of the information requested
Rights of interested parties:
You have the right to access your data and to obtain confirmation of their processing, as well as a copy of the personal data undergoing processing. You have the right to update them and request rectification of data that is inaccurate or request deletion when the data is not necessary for the purposes for which it was collected. You may request the limitation of the processing of your data and oppose the processing of your data by revoking your consent, as well as exercise your right to data portability. Similarly, you have the right not to be subject to decisions based solely on automated processing of your personal data. You can exercise your rights by contacting us by email at: firstname.lastname@example.org
Processing of data relating to minors
Anyone who provides data through the forms on this website and accepts its processing declares that they are over 14 years of age, and access to and use of the portal by minors under this age is prohibited. If at any time, the person responsible detects that a minor under 14 years of age has provided personal data, we will proceed to cancel them. Also, parents or guardians may in any case contact NaturBlue to block the access account of minors in their care who have registered by falsifying their identity.
Treatment of Cookies:
A cookie is a small file that is downloaded and stored on the user's computer when you access a website. Cookies allow the website, among other things, to store and retrieve information about the browsing habits of the user or their computer and, depending on the information they contain and the way they use their computer, they can be used to recognise the user.
The user has the option of preventing the generation of cookies by selecting the corresponding option in their browser software.